FAQs
RETURNS, EXCHANGES AND REFUNDS
Returns and/or exchanges must be done within 30days of receipt, in the original condition, unworn with all labels and hygiene strips still in tact.
Not sure about your size? Double-check our size chart below. Still not sure what’s the right size for you? Feel free to reach out to us at hello@bysimonemichelle.com to help with any sizing or fit queries you may have. We’re here to help make sure your suit fits like a dream!
SWIMWEAR CARE
Keep your swimsuit looking and feeling brand new.
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Rinse, please! After the beach or the pool, give your suit a quick rinse to get ride of excess chlorine and salt.
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Hand-wash or gentle machine wash. Cold water and a little mild soap is best. Avoid bleach and harsh detergents.
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No wringing or twisting. Flat to dry in the shade. Keep away from dryers and irons, excessive heat is generally not advised.
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Avoid the rough stuff: Concrete and swimsuit don’t mix. Keep your suit smooth by staying away from rough surfaces.
SHIPPING INFO
We ship to the Caribbean, US and Europe. If you’re not sure if we ship to your country, send us an email at hello@bysimonemichelle.com and we can see how best to get your MISIM/MrSIM to you!
Standard – US$20
- Caribbean: 10-14 business days
- US: 10-14 business days
- Canada: 10-14 business days
- Flat Rate via DHL – Coming soon*.
- All territories: 1-5 business days
- Europe: Estimated at time of purchase.
Please allow 3-5 business days for processing in addition to shipping times.
SIZE CHART
MISIM Swim
Mr.SIM
Keep in mind that our swimsuits are made of spandex and highly stretchy, so sizes are an estimation and will fit each body differently. With that in mind, please reference our size chart for your best fit. But for the most part, our sizing is pretty average unless otherwise specified on a particular swimmie! If you’re still unsure, feel free to send us an email at hello@bysimonemichelle.com and we can help you to figure out your sizing as best as possible!